Useful thinking for content teams with real stakes.
Research-backed analysis for people building, reviewing, and maintaining learning, editorial, publishing, and regulated content.
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Current questions, practical answers
Can Your Team Find the Rule When They Need It?
A practical workflow for consolidating internal guidance, organizing it around real tasks, testing findability, and keeping each rule current and owned.
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Is Your Patient Handout Clear—or Just Easy to Score?
A practical review for testing whether patient education materials are readable, understandable, and actionable—without treating a grade-level score as proof that people can use them.
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Should Learners Be Able to Speed Up Training Videos?
A practical guide to playback-speed controls, segmented video, active practice, and accessible media that helps learners save time without treating faster viewing as proof of learning.
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Did Your Edit Make the Evidence Sound More Certain Than It Is?
A practical editorial review for preserving uncertainty, limits, denominators, and causal boundaries when research becomes a summary, course, report, or decision aid.
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When Should Training Come Back? A Practical Refresher Plan
A practical way to schedule refresher training with spaced retrieval, realistic practice, and evidence from the work—without relying on a one-size-fits-all calendar.
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Can People Find the Fine Print Before They Act?
A practical editorial review for making important terms noticeable, understandable, timely, and usable before a reader signs up, buys, agrees, or acts.
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Does a DOI Mean a Source Is Trustworthy? Look Past the Link
A practical source-credibility check for editors, learning teams, and medical writers that looks beyond a DOI to the claim, evidence, publication practices, version, and limits.
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Who Needs Digital Accessibility Training? Follow the Work
A practical plan for identifying who needs digital accessibility training, tailoring it to real work, and checking whether it improves content, procurement, and releases.
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Can Someone Follow Your Instructions Without Guessing?
A practical user test for patient instructions, procedures, job aids, and help content that finds where people hesitate, misinterpret a step, or cannot recover.
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Can You Tell If a Draft Was Written by AI? Ask Better Questions
A practical editorial review for AI-assisted drafts that checks evidence, omissions, confidentiality, rights, accountability, and usefulness instead of relying on detection alone.
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Is Your Online Training Harder Than It Needs to Be?
A practical review for removing clutter, unclear instructions, and avoidable mental effort from online training without watering down the learning.
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Before You Translate: A Source-Content Readiness Check
A practical source-content review for translation-ready terminology, structure, context, handover, and multilingual quality checks after ISO 18968:2026.
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Did the Training Work? An Evidence Plan Beyond Completion Rates
A practical evidence plan for measuring corporate training through learning, workplace transfer, and operational outcomes—not completion rates alone.
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EPUB 3.4 Is Coming: What Publishing Teams Should Test Now
A practical 2026 pilot plan for EPUB 3.4, including new media formats, accessibility metadata, reading-system testing, and production readiness.
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Is This Citation Still Current? A Prepublication Status Check
A practical editorial workflow for finding corrections, expressions of concern, retractions, and newer versions before source-heavy content is published.
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ADA Title II: A 2027 eLearning Accessibility Plan
What the 2026 ADA Title II deadline extension means for public-sector eLearning, LMS content, course files, vendors, and accessibility testing.
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ICH M11 Is Final: A Practical Structured-Protocol Plan for Medical Writers
What the final ICH M11 CeSHarP standard changes for clinical-protocol teams, and how to prepare a Word-centered workflow for structured content without a rushed rebuild.
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AI Literacy Training Under the EU AI Act: A Practical 90-Day Plan
A practical, role-based 90-day plan for building AI literacy training after EU AI Act enforcement began in August 2026.
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